AppleCare +

For Mac

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other damage.*

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at www.apple.com/legal/sales-support/applecare/applecareplus/.

In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the Accidental Damage from Handling coverage. For the Accidental Damage from Handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan.

*Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your Mac, each incident being subject to a service fee of HK$799 for screen damage or external enclosure damage, or HK$2,299 for other damage. If your Mac has catastrophic damage from an accident or is inoperable after unauthorized modifications, you will need to buy a replacement. 

Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

Global repair coverage may be subject to certain restrictions. See terms above for full details.

Availability depends on the country in which service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts. See terms above for full details.

For Mac computers running macOS Server, AppleCare+ covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server question and integration issues, purchase AppleCare OS Support.

AppleCare +

For iPad

Every iPad comes with one year of hardware repair coverage through its one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil, and Apple‑branded iPad keyboard coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to a service fee of HK$348 for iPad and HK$228 for Apple Pencil or Apple‑branded iPad keyboard.*

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AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase iPad. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus.

In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the Accidental Damage from Handling coverage. For the Accidental Damage from Handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan.

*Service coverage is available only for iPad, its original included accessories, one compatible Apple Pencil, and one compatible Apple-branded iPad keyboard used with your iPad that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. Any unused accidental damage incidents will expire and you will get two more accidental damage incidents to use within the next 12 months of continued coverage. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. Express Replacement Service may be unavailable or delayed if Apple has reasonable suspicion that the terms of the AppleCare service plan have been violated.

Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

Service coverage may be subject to certain restrictions.